LEGAL INFORMATION
Privacy Policy
Effective Date: January 1, 2024
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the AC Wallah platform, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. This includes your name, phone number, email address, and service location address.
2. How We Use Your Information
We use the information we collect or receive to facilitate account creation, deliver services to you securely, respond to your inquiries, send administrative information to you, and for internal business purposes such as data analysis, identifying usage trends, and determining the effectiveness of our promotional campaigns.
3. Data Sharing and Disclosure
We only share information with your consent, to comply with laws, to provide you with services (e.g., sharing your address with our assigned technician), to protect your rights, or to fulfill business obligations. We never sell your personal data to third parties for marketing purposes.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. You are responsible for keeping your account passwords confidential.
5. Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws. These may include the right to request access to your personal information, request deletion, or restrict processing. You can manage your account information anytime by logging into your profile settings or contacting our support team.